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Welcome to the Customer Center

To get started easily and quickly, please select from the options below. Make your life easier by using sample projects and watching the videos so you get a feel for how everything works before you start.

Before you do any programming please take the Tutorial
 
SUPPORT CENTER CONTENTS
 

LATEST NEWS UPDATE
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REFERRAL PROGRAM
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Nalpeiron offers it's clients a reward for any new customers introduced.

Currently we offer 100 license codes worth $500 as a "thank you" for any successful sale to a new customer, visit the quick referral page to let us know anyone you think may be interested in the Nalpeiron Licensing Service. (We are sorry but we don't currently offer a cash equivalent as many customers have rules where this would be deemed "inappropriate"). Refer a friend here.



GETTING STARTED - DO THESE THINGS FIRST
Most of the technical support issues we see are because our customers like to get started right away without taking enough time to fully understand how our products work. We have made a simple and fast to follow tutorial to give you a head start. Please also take the time to review any of the common mistakes and important warnings to save yourself time later and to avoid any delays to your product release cycles.
Nalpeiron Licensing Service Introduction    
Watch the developers intro video Activation the Nalpeiron way video
. How the license process works . Common mistakes to avoid

Other useful resources    
blog The Nalpeiron Blog new window . How to solve UAC Issues new window (pdf)
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KNOWLEDGEBASE

Often times there are a handful of questions which come up much more often than others, and questions that almost everyone faces sooner or later. Our knowledgebase aims to address these questions, providing you with quick access to the answers you need the most.

knowledgebase


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PROBLEM DIAGNOSTIC

Nalpeiron has produced a support application called License Advisor, to make problem diagnosis easier.  It is available as a support tool to help decide a course of action when end uses complain of losing use of a product.  Its main purpose is to gather information surrounding all aspects of the licensing process on that computer. License Advisor should be run together with Belarc Advisor, and both sets of files returned to Nalpeiron Tech Support, along with the license number issues to that end user and a screen shot of the control panel showing how that license number was used.

For full usage details please see the note with the installer and this article.

Download the latest version of the License Advisor.



VIDEO TUTORIALS
Watch our easy-to-follow video tutorials to learn more about popular topics or get step-by-step instructions about how to make full use of the Nalpeiron Licensing Service.
Developer Videos  
Integrating the licensing with VB.net new window Integrating the licensing with C# new window
Integrating the licensing with VB6 new window Integrating the licensing with C++ new window
Activation the Nalpeiron way video new window Watch the developers intro videonote!
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DOCUMENTATION

Nalpeiron have produced a comprehensive range of documentation and guides to assist your development. Whenever possible we also suggest you watch a video first as this will speed up your learning.

Open documentation panel in a new window.


KNOWN ISSUES AND RELEASE NOTES
known

This page shows the latest changes and versions for the client and server versions of Nalpeiron Licensing Service™.

» change logknown


SAMPLE PROJECTS
Nalpeiron have developed a range of sample projects and easy to customize utilities to assist your development.

This source code is provided AS IS and is a courtesy service to clients, it is designed to show you how the product works with your platform and is not a finished product. It is your responsibility to use and modify the code as required by your project and to thoroughly test the final result.

NOTE: use the samples as examples only and modify, test and update. Please ensure you check the source code against the latest developers reference manual before release.


Sample code projects V5    
zip file Excel (2000, 2003, 2007) project and guide zip file C++ project and guide
zip file Necessary support files (Win) zip file C# project and guide
zip file Utility for use with demo "minutes" (DemoOver) zip file VB6 project and guide
zip file Flash project and guide new zip file VB.net project and guide
mac Mac Xcode project, support files and scripts zip file Delphi project and guide
zip file C++ .h project file (*unicode*) zip file C++ .h project file

Network - Sample code projects   Updated Dec 08
zip file C++ project files (network version) zip file Network Protected Sample Program (source)

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LICENSE MANAGER UTILITIES

The license manager utilities provided below can be used "as is" or the source code can be easily modified to your own branding.

Please note that there are two types, written in C++ (License Manager) or .NET (Control activation). License Manager is an older design but perfectly functional and is used for Win/Mac implementations. The Control activation version is .NET and therefore has the benefit of some more advanced features for Windows only. Choose which works best for you, we recommend the use of Control Activation where possible.

NOTE: these are samples only and you need to ensure that they are suitable for your own use. If you want to write your own UI then you can use the above reference manual and API to start from scratch.


License Manager Utilities V5   Updated Dec 08
zip file Control Activation utility (2.2)note!new zip file License Manager (older end user utility - Win)
zip file License Manager (*register* version only) End User LM Manual (for you to edit for users)
mac License Manager (register & std versions) Control activation manual

License Manager Source Code   Updated Dec 08
zip file Control Activation utility(V2.2 .NET)note! zip file License Manager (Source code - C++) new

Network version installer and LM   Updated Dec 08
zip file Installer for sample project new zip file Required files for Network deployment new

Visual Studio Integration    
     
zip file Installer & doc for Visual Studio new
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THE SOFTWARE IS PROVIDED "AS IS." TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NALPEIRON DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THE SOFTWARE AND THE ACCOMPANYING DOCUMENTATION. YOU ASSUME RESPONSIBILITY FOR SELECTING THE SOFTWARE TO ACHIEVE YOUR INTENDED RESULTS, AND FOR THE INSTALLATION OF, USE OF, AND RESULTS OBTAINED FROM THE SOFTWARE. WITHOUT LIMITING THE FOREGOING PROVISIONS, NALPEIRON MAKES NO WARRANTY THAT THE SOFTWARE WILL BE ERROR-FREE OR FREE FROM INTERRUPTIONS OR OTHER FAILURES OR THAT THE SOFTWARE WILL MEET YOUR REQUIREMENTS.

View the full Licence Agreement: English

With the download or use of the software you agree to the licence agreement.

© 1991 - 2009 Nalpeiron